Shipping policy

📦 Order Processing & Fulfillment

All products in our store are made‑to‑order. Typical fulfillment times:

  • Apparel: 2–5 business days
  • Accessories: 2–5 business days
  • Home & Lifestyle Items: 2–5 business days
  • Embroidery items: 3–7 business days

During peak seasons (holidays or high‑volume periods), fulfillment may take slightly longer.

Once your order is fulfilled, it ships immediately and you will receive a tracking email.

🚚 Shipping Times

After fulfillment, estimated delivery times are:

  • USA: 3–6 business days
  • Canada: 4–8 business days
  • UK & Europe: 3–7 business days
  • Australia & New Zealand: 5–10 business days
  • Rest of World: 7–15 business days

Delivery times may vary due to carrier delays, customs, or seasonal volume.

If you want to adjust these later, you can explore shipping time edits or policy formatting tweaks.

🌍 International Shipping

We ship worldwide to most countries. International customers are responsible for any customs fees, duties, or import taxes.

Customs processing may extend delivery times.

📬 Tracking Your Order

Once your order ships, you’ll receive a tracking number. Tracking updates may take 24–48 hours to appear depending on the carrier.

If tracking seems delayed, you can request order support.

❗ Lost, Stolen, or Damaged Packages

If your package arrives damaged, contact us within 48 hours with photos so we can assist with a replacement.

We are not responsible for packages marked as “delivered” by the carrier but not received. For stolen packages, we recommend filing a claim with the carrier.

🔄 Address Issues

Please ensure your shipping address is correct at checkout. If an address is entered incorrectly and the package is returned, reshipment fees will apply.

💬 Questions

We’re here to help. Reach out anytime through customer support.